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Managing a commercial establishment presents unique challenges, and unexpected breakdowns or emergencies can disrupt your operations. Our annual maintenance contracts are designed specifically for businesses, offering tailored services for offices, salons, gyms, warehouses, clinics, and dental offices. Our fully qualified and specialized technicians provide the high-quality service you expect from Very Fast FM, plus emergency 24/7 support year-round.
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Our contract includes round-the-clock emergency service for any AC, plumbing, and electrical issues that arise throughout the year. You also get access to our customer service call center at any hour of the day, every day of the year.
We provide a thorough 14-step AC inspection and maintenance service, which includes a full assessment, disinfection, troubleshooting, and resolution. This service is performed quarterly, with repairs for any issues throughout the year included in your contract.
Our annual electrical service, conducted by certified technicians, involves checking for loose wiring, overloaded circuits, and potential fire risks. We also handle any ad-hoc repairs and emergencies that occur throughout the year.
Our comprehensive plumbing inspection, performed by experienced professionals, covers hidden leaks, clogged drains, faulty fixtures, and water pressure issues. Any additional plumbing problems that arise during the year are also covered by your emergency service.
Employee Assistance Programs are a valuable resource to support the well-being of your employees. If your program includes offering villa and apartment accommodations, annual maintenance contracts on these homes can be a wise investment.
Peace of Mind for Employees: Ensure the homes you are providing to employees are well-maintained and in optimal condition, contributing to their overall well-being and providing them with a sense of security and comfort during their stay.
Cost-Effective, Streamlined Solution: By proactively maintaining employee properties, you can avoid unexpected repair costs and minimise downtime for employees residing in these accommodations. A single point of contact can streamline the management of all your properties, saving time and effort while ensuring that your employees’ needs are met promptly and efficiently.
Your main point of contact will be your assigned account manager or customer service representative. They will handle all your inquiries and updates related to your maintenance services. Communication will typically be via email, phone, or through our customer portal, ensuring you receive timely responses and updates.
No, there is no additional fee for Mayple’s monitoring service. It is included as part of your annual maintenance contract, providing you with continuous oversight and management of your maintenance needs at no extra cost.
“Monitoring” refers to the ongoing supervision and tracking of your maintenance services and performance. It includes regular checks to ensure that all systems are functioning correctly, timely updates on service status, and proactive management to prevent issues before they arise.
You can revise the Expert’s proposal or service plan as many times as needed before giving your final approval. We encourage you to ensure that all aspects of the service meet your expectations and requirements before finalizing.
The matching process may take up to 4 business days to ensure a thorough and accurate pairing of your needs with the most qualified expert. This time allows us to carefully review your requirements, assess available experts, and make the best match to deliver optimal results for your maintenance services.
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Our commitment to quality and customer satisfaction is reflected in our consistently high ratings. Customers frequently praise our prompt service, professionalism, and the effectiveness of our maintenance solutions.
Very Fast FM exceeded my expectations. Their technicians were punctual, polite, and incredibly efficient. My air conditioning issue was resolved quickly, and I've had no problems since. Highly recommend!